Median from signup to confirmed appointment, across our first 48 bookings (May 12 - Jul 27, 2026).
All services · statewide seasonal medians, 2021-2026 - months compare to each other, not to today.
Ranges span this office's recent state reports since Jul 23. Best/busiest months are statewide seasonal medians, 2021-2026.
36 days reflects DPS's published availability as of Jul 27, 2026 - a daily snapshot, not a live count. Appointments open and fill all day; your search checks live openings continuously and books the first match.
updated daily · all 232 Texas officescompare before you book
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We watch the official Texas DPS scheduler so you don't have to, and help you get a Carrollton DPS appointment — most customers book within days (times vary by office and demand).
Book My AppointmentFlat $29.99 · full refund if we don't book your appointment within 7 days.
Office hours
| Day | Hours |
|---|---|
| Monday | 7:30 AM – 6:00 PM |
| Tuesday | 7:30 AM – 6:00 PM |
| Wednesday | 7:30 AM – 6:00 PM |
| Thursday | 7:30 AM – 6:00 PM |
| Friday | 7:30 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
All hours are Central Time. If exact hours matter, confirm with the office before you go.
A Carrollton Mega Center appointment means planning ahead: this Denton County Mega Center on SH-121 has been appointment-only since March 2022, so there are no walk-ins. Open dates book out well ahead, though Carrollton often books earlier than North Garland — the availability panel on this page shows today's numbers by service.
Book it yourself
Free on the official Texas DPS scheduler, up to 180 days ahead.
Open the official schedulerLet us help
We watch the scheduler for you — $29.99, full refund if we don't book your appointment within 7 days.
Book My AppointmentGet DMV Appointments is an independent service and is not affiliated with the Texas Department of Public Safety. Booking a DPS appointment is free on the official scheduler, and you're welcome to do it yourself. Our $29.99 is an optional fee for the time and effort of finding and booking your appointment for you — it is not a government fee, and any DPS fees for your visit are paid separately, directly to DPS.
The Carrollton Mega Center sits at 4600 State Highway 121, in northwest Carrollton on the Denton County side of the metro. SH-121 here is the Sam Rayburn Tollway, an all-electronic NTTA road with no cash booths, so bring a TollTag or you'll get a ZipCash bill by mail at roughly double the tag rate. It's a purpose-built driver license Mega Center with its own free lot, wheelchair accessible, and an easy drive from Plano, Frisco, Lewisville, and The Colony. One thing to get right: this is the active office at 75010 on SH-121, not the older Carrollton location on Old Denton Road, which has closed.
Here's what's worth knowing before you book. There are really two waits, and people mix them up. Getting an appointment date takes patience: the DFW Mega Centers book out well ahead, and Carrollton is no exception, though it usually books earlier than North Garland, which makes it a smart north-Dallas pick — the availability panel on this page has today's numbers. The wait people actually dread, standing in line inside, tends to be short here. Visitors with appointments frequently report being in and out in about an hour, with the line moving quickly, as long as they arrive fifteen to twenty minutes early.
The visit really comes down to check-in. Appointments are booked online only, up to six months ahead, and you check in at the kiosk inside or on your phone within thirty minutes of your slot. The office number listed with Texas DPS is (972) 394-4530; appointments are booked online, not by phone, and for questions DPS Customer Service is 512-424-2600, Monday through Friday, 7:00 a.m. to 5:30 p.m. This is a driver license office: new licenses and IDs, renewals, REAL ID, learner permits, CDL, and road tests, all by appointment. It does not handle vehicle registration or titles, which go through your county tax office. And note that Carrollton has been appointment-only since March 2022, so there is no same-day or walk-in service here. Book ahead.
What's good about this office
Texas DPS requires documents from a few categories. Bring originals or certified copies — photocopies and laminated copies aren't accepted.
Exact requirements depend on the service. See our Texas DPS service guides for the document list and fees for your visit.
You book through the official Texas DPS scheduler at txdpsscheduler.com. There's no fee to book, and you can schedule up to 180 days ahead. Convenient dates at Carrollton Mega Center can be limited. If you'd rather not keep checking for an opening, Get DMV Appointments watches the official scheduler for you: most customers across Texas are booked within days (times vary by office and demand), with a full refund if we don't book your appointment within 7 days.
Maybe not. Many Texans can renew or replace a license or ID, or change their address, online, up to two years before or after expiration, without visiting an office. You generally must come in for a first-time Texas license, a REAL ID upgrade, or when your identity documents need to be verified in person. In fiscal year 2025, more than 14% of people who booked a Texas DPS appointment did not need to come in.
Disclaimer
This page is not an official Texas DPS source. We compile information from several official Texas Department of Public Safety pages into one place to make it easier to use — nothing more. Details such as hours, fees, requirements, and appointment availability can change at any time. It is your responsibility to verify all information against the official Texas DPS website before you rely on it. We accept no responsibility for any inaccuracies or for actions taken based on this page.
Official source: Texas DPS Driver LicenseOffice data compiled and maintained by the Get DMV Appointments team · Hours last updated June 16, 2026
What to plan around
Texas DPS offers in-office services by appointment only. Some offices have a few same-day appointments through the official scheduler or a self-service kiosk at the office, while others — including some Mega Centers — are advance-booking only, so same-day spots aren't guaranteed. Booking ahead is the reliable way to be seen.
You can book up to 180 days in advance, and at Carrollton Mega Center it pays to book as early as you can, because convenient dates fill first. In the state's recent daily reports, the wait for an appointment at Carrollton Mega Center has run about 18 to 45 days depending on the service — see the “Average wait for an appointment” panel on this page for the per-service breakdown (as of the Jul 27, 2026 report). If the dates here are further out than you'd like, we can help you find an earlier one.
Get help finding an earlier dateTexas lets you use any driver license office in the state; you're not limited to your home county. If Carrollton Mega Center is booked further out than you'd like, a nearby office (see the list on this page) may have an earlier opening.
See nearby officesArrive no more than 30 minutes before your appointment; DPS asks customers not to come earlier, and appointments are cancelled after a 30-minute no-show. Bring an accepted payment method (credit card is preferred; money orders, cashier's checks, and personal checks are also accepted). After your visit, your card typically arrives by mail in about 2 to 3 weeks.
Texas DPS driver license offices handle driver licenses, ID cards, REAL ID upgrades, renewals and replacements, learner permits, and commercial driver licenses (CDL), and most locations offer driving skills tests. For the documents and fees for your specific service, see our Texas DPS service guides.
Browse all Texas DPS servicesYes. You can reschedule or cancel any time on the official scheduler at txdpsscheduler.com. When you confirm a new time, the old appointment is cancelled automatically, at no charge. If Get DMV Appointments booked your appointment, you can also contact our team for help.
Get help from our teamNo. The Carrollton Mega Center has been appointment-only since March 21, 2022, and DPS discontinued same-day service when it made the change. Walk-ins are not offered. Book your slot online ahead of time; appointments open up to six months out, so reserve as early as you can.
The office number listed with Texas DPS is (972) 394-4530. Appointments are booked online, not by phone, so for general questions call DPS Customer Service at 512-424-2600, Monday through Friday, 7:00 a.m. to 5:30 p.m.
No. That older Carrollton office on Old Denton Road in 75007 has closed. The active driver license office is the Carrollton Mega Center at 4600 State Highway 121, ZIP 75010, on the Sam Rayburn Tollway in northwest Carrollton. Use the ZIP to tell them apart: 75010 is current.